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1. Security
We restrict access to your personal information. We train our employees to understand the importance of customer confidentiality and require each employee to sign a written privacy pledge. We maintain physical, electronic and procedural safeguards to protect customer personal information. We regularly test, review and update our technology and procedures for protecting personal information in accordance with this security policy. We currently use technology called Secure Sockets Layer ("SSL") to protect the security of your personal information, to encrypt your communications to us, and to certify to you that you are logged on to our site.

2. Shipping Policies
Once your order is approved, it will be forwarded to the shipping department for fulfillment. It will be filled and shipped within two business days. We will notify you via email if there is a problem. If you do not hear from us, you may assume that your order was processed.

Daily order Cut-off time is 11am, Mountain time.
Any order placed between 11am Friday and 11am Monday will ship on Monday.

If you need Saturday delivery, you must call us at 1-800-891-9399 to make your request. FedEx charges us an additional $18.95 for Saturday delivery, which we must pass on to you. To order Saturday Delivery, click here and add the saturday shipping to your shopping cart.

You have a choice of three shipping options, shown below:

Shipping Charges:

Options

$0.00 - $99.99

$100.00 +

Delivery Time

Standard

$7.95

Free

4-7 Days

3rd BusinessDay

$9.95

$9.95

3 Days

2nd Business Day

$15.95

$15.95

2 Days

Next-Business Day

$18.95

$18.95

1 Day

We can not ship outside the USA

NA

NA

NA

Add $1.50 Handling charge for each order less than $50

You can make your choice when you check-out. Deliveries are made to U.S. only.

We can not Ship via FedEx to P.O. Boxes
DiabetesStore.Com can not ship expedited orders to P.O. Boxes. All customers must have a valid billing and shipping address in order to receive products from DiabetesStore.Com.

Most of our standard shipping is by US Priority Mail.

Incorrect addresses

Please check your order for the accuracy of your shipping address. Incorrect addresses result in a $10 fee by FedEx. If FedEx must correct your address, this fee will be added to your charge card.

Saturday Delivery

FedEx charges an additional fee for Saturday Delivery, which we must pass on to you, if you need Saturday delivery. To choose Saturday Delivery, Click Here and add Saturday Delivery to your cart. You must also choose Next Business Day delivery as your shipping Option.

3. Refund and Exchange Policy
DiabetesStore.Com has a 30 Day, 100% Satisfaction Guarantee. You may return any un-opened packages for a complete refund, or exchange. If you are dissatisfied with your purchase for any reason and would like to request a refund, please send an e-mail to customerservice@diabetesstore.com for a full refund, including shipping charges.

4. How to Contact Us
Our site uses the "Contact Us" form for customers to request information about problems with an order or to ask questions, make comments, or request information about products, and services. This information is only used to help our customers. If you have a specific question regarding our privacy policy, please send it to privacy@DiabetesStore.Com, or write to us at

All Diabetic, LLC
4387 NW 124th Ave
Coral Springs, FL 33065.
Attn: Chief Privacy Officer
E-mail address: info@DiabetesStore.Com