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 1.
Security
We restrict access to your personal information. We train
our employees to understand the importance of customer confidentiality
and require each employee to sign a written privacy pledge.
We maintain physical, electronic and procedural safeguards
to protect customer personal information. We regularly test,
review and update our technology and procedures for protecting
personal information in accordance with this security policy.
We currently use technology called Secure Sockets Layer ("SSL")
to protect the security of your personal information, to encrypt
your communications to us, and to certify to you that you
are logged on to our site.
2. Shipping Policies
Once your order is approved, it will be forwarded to the shipping
department for fulfillment. It will be filled and shipped
within two business days. We will notify you via email if
there is a problem. If you do not hear from us, you may assume
that your order was processed.
Daily order Cut-off time is 11am, Mountain time.
Any order placed between 11am Friday and 11am Monday will ship
on Monday.
If you need Saturday delivery, you must call us at 1-800-891-9399
to make your request. FedEx charges us an additional $18.95
for Saturday delivery, which we must pass on to you. To order
Saturday Delivery, click
here and add the saturday shipping to your shopping cart.
You have a choice of three shipping options, shown below:
| Shipping Charges: |
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Options
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$0.00 - $99.99
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$100.00 +
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Delivery Time
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Standard
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$7.95
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Free
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4-7 Days
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3rd BusinessDay
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$9.95
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$9.95
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3 Days
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2nd Business Day
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$15.95
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$15.95
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2 Days
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Next-Business Day
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$18.95
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$18.95
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1 Day
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We can not ship outside the USA
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NA
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NA
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NA
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| Add $1.50 Handling
charge for each order less than $50 |
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You can make your choice when you check-out. Deliveries
are made to U.S. only.
We can not Ship via FedEx to P.O. Boxes
DiabetesStore.Com can not ship expedited orders to P.O. Boxes. All
customers must have a valid billing and shipping address in
order to receive products from DiabetesStore.Com.
Most of our standard shipping is by US Priority Mail.
Incorrect addresses
Please check your order for the accuracy of your shipping
address. Incorrect addresses result in a $10 fee by FedEx.
If FedEx must correct your address, this fee will be added
to your charge card.
Saturday Delivery
FedEx charges an additional fee for Saturday Delivery, which we must pass on to you, if you need Saturday delivery. To choose Saturday Delivery, Click Here and add Saturday Delivery to your cart. You must also choose Next Business Day delivery as your shipping Option.
3. Refund and Exchange Policy
DiabetesStore.Com has a 30 Day, 100% Satisfaction Guarantee.
You may return any un-opened packages for a complete refund,
or exchange. If you are dissatisfied with your purchase for
any reason and would like to request a refund, please send
an e-mail to customerservice@diabetesstore.com for a full
refund, including shipping charges.
4. How to Contact Us
Our site uses the "Contact Us" form for customers
to request information about problems with an order or to
ask questions, make comments, or request information about
products, and services. This information is only used to help
our customers. If you have a specific question regarding our
privacy policy, please send it to privacy@DiabetesStore.Com,
or write to us at
All Diabetic, LLC
4387 NW 124th Ave
Coral Springs, FL 33065.
Attn: Chief Privacy Officer
E-mail address: info@DiabetesStore.Com
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