Shipping & Returns

Once your order is approved, it will be forwarded to the shipping department for fulfillment. It will be filled and shipped within two business days. We will notify you via email if there is a problem. If you do not hear from us, you may assume that your order was processed.

Daily order Cut-off time is 11am, Mountain time which is 1pm Eastern time..
Any order placed between 1pm Eastern, Friday and 1 pm Eastern, Monday will ship on Monday.

You have a choice of three shipping options, shown below:

Shipping Charges:>


$0.00 - $99.99

$100.00 +

Delivery Time




4-7 Days

3rd BusinessDay



3 Days

2nd Business Day



2 Days

Next-Business Day



1 Day

International, anywhere outside U.S. Includes Canada

Not Available

Not Available


Add $1.50 Handling charge for orders under $50


You can make your choice when you check-out. Deliveries are made to U.S. only.

We can not expedite shipping to a P.O. Box, or Puerto Rico.

DiabetesStore.Com can only use US Postal Service for orders to P.O. Boxes or Puerto Rico. All customers must have a valid billing and shipping address in order to receive products from DiabetesStore.Com.

Incorrect addresses

Please check your order for the accuracy of your shipping address. Incorrect addresses result in a $10 fee by FedEx. If FedEx must correct your address, this fee will be added to your charge card.


Refund and Exchange Policy
DiabetesStore.Com has a 30 Day, 100% Satisfaction Guarantee. You may return any un-opened packages for a complete refund, or exchange. If you are dissatisfied with your purchase for any reason and would like to request a refund, please send an e-mail to for a full refund. In some cases, a 10% restocking fee may apply.