Shipping & Returns

Shipping Policies

Once your order is approved, it will be forwarded to the shipping department for fulfillment. It will be filled and shipped within two business days. We will notify you via email if there is a problem. If you do not hear from us, you may assume that your order was processed.

Daily order Cut-off time is 11am, Mountain time.
Any order placed between 11am Friday and 11am Monday will ship on Monday.

If you need Saturday delivery, you must call us at 1-877-391-1550 to make your request. FedEx charges an additional $18.95 for Saturday delivery.

You have a choice of three shipping options, shown below:

Shipping Charges:
Order Amount $0.00 - $99.99 $100.00 + Delivery Time
Standard $8.95 Free 4-7 Days
3rd BusinessDay $10.95 $10.95 3 Days
2nd Business Day $22.95 $22.95 2 Days
Next-Business Day $25.95 $25.95 1 Day
Add $1.50 Handling charge for each order less than $50

You can make your choice when you check-out. Deliveries are made to U.S. only.

We can not Ship via FedEx to P.O. Boxes

DiabetesStore.Com can not ship expedited orders to P.O. Boxes. All customers must have a valid billing and shipping address in order to receive products from DiabetesStore.Com.

Most of our standard shipping is by US Priority Mail.

Incorrect addresses

Please check your order for the accuracy of your shipping address. Incorrect addresses result in a $10 fee by FedEx. If FedEx must correct your address, this fee will be added to your charge card.

Saturday Delivery

FedEx charges an additional fee for Saturday Delivery. To choose Saturday Delivery, you must choose Next Business Day with Saturday delivery as your shipping Option.

Refund and Exchange Policy

DiabetesStore.Com has a 30 Day, 100% Satisfaction Guarantee. You may return any un-opened packages for a complete refund, or exchange. If you are dissatisfied with your purchase for any reason and would like to request a refund, please send an e-mail to customerservice@diabetesstore.com for a full refund, including shipping charges.

How to Contact Us

Our site uses the "Contact Us" form for customers to request information about problems with an order or to ask questions, make comments, or request information about products, and services. This information is only used to help our customers. If you have a specific question regarding our privacy policy, please send it to privacy@DiabetesStore.Com, or write to us at

All Diabetic, LLC
4381 NW 124th Ave
Coral Springs, FL 33065.
Attn: Chief Privacy Officer 
E-mail address: info@DiabetesStore.com

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